IMPORTANT: cPanel no longer supports Cloudflare, and because of that, neither does HostPapa. If you wish to enable Cloudflare, please follow the steps in our Knowledge Base article How to enable Cloudflare on your domain. Cloudflare is a system that acts as a proxy between your visitors and servers with […]
HostPapa Dashboard – How to update your account information
We’ve created an easy-to-follow video tutorial to show you how to update your account information in the HostPapa Dashboard. How to update your HostPapa account information Log in to your HostPapa dashboard. Click on your username to open the dropdown menu. Select My Profile. In the Contact Information section, click […]
Why you must be PCI compliant
Being PCI compliant means complying with the Payment Card Industry Data Security Standard (PCI DSS). In other words, you must meet data security requirements set by the Payment Card Industry Security Standards Council. These are rules put in place to protect cardholder data and reduce the risk of fraud and […]
PCI compliancy explained
In order to accept credit or debit card payments, you must follow standardized security rules set out by the Payment Card Industry (PCI) Security Standards Council. By complying with these security standards, you will be certified as a PCI compliant merchant. This designation means you commit to protecting cardholder data, […]
Streaming media from a HostPapa account
HostPapa offers progressive streaming as part of our hosting packages. This means that you can upload a file to our servers, and then link to it. When visitors access that file, they can then stream it to their computers or download it. Note: HostPapa does not provide a dedicated streaming […]
HostPapa’s policy on adult sites
HostPapa’s Terms of Service prohibit websites from hosting hardcore pornography or links to hardcore pornography. Beyond that, a simple rule of thumb is to make sure that all content on your website does not violate any laws. Please ensure that all content on your website does not violate our Terms […]
Why HostPapa is better than the competition
HostPapa’s top executives have over 70 years of combined experience in web hosting services, allowing us to build and offer products high above the competition. Our award-winning customer services director has created one of the best support centres in the web hosting business, allowing us to maintain a 24/7/365 customer […]
All about green energy hosting
Everyone at HostPapa is concerned about the environment and how our business practices may impact the world. One way we contribute to the well-being of our planet is by choosing to use energy that has been generated by low-polluting or non-polluting resources, which is why HostPapa has gone green. We […]
Beware Domain Registry of Canada (DROC) scam
It has come to our attention that some HostPapa customers have received a letter from the Domain Registry of Canada asking them to renew their domain names. Although this document may look official, it is not. We urge you to ignore all correspondence from this company. Please do not send […]
How to remove the “Welcome to HostPapa” default page
If you’re still seeing the “Welcome to HostPapa!” default index page, rather than your own website home page, you’ll want to delete it. With HTML websites, when you upload your website files, this default page is automatically overwritten. However, some scripts, including WordPress, won’t overwrite this default page. How to […]
