Here you'll be able to follow clear walkthrough guides to help you get the most out of your website and hosting experience. If there's anything we can do to help, let us know!
An account can be suspended due to spam if HostPapa is notified of objectionable email originating from that account. An Internet Service Provider (
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You may cancel a web hosting account anytime, but HostPapa cannot offer you a refund after the standard refund term. Please refer to HostPapa’s Web
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Sorry, but HostPapa does not currently offer ColdFusion on our servers.
If you need help with your HostPapa account, please open a support ticket from
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This message could indicate one of three things:
If this message only appears when the reseller logs in from WHM (using the cPanel icon under “
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This article will explore two common causes of the Page Cannot Be Displayed error message.
1. Private Key Modulus does not match the Public Key
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The reason is that the files were owned by the user “nobody.” This happens when files are created or uploaded via a PHP script.
Please submit a
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HostPapa allows up to 15 simultaneous connections per MySQL user, and up to 150 simultaneous connections per server. If 15 connections are open and
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HostPapa is proud to offer 24/7/365 customer support via phone, email, and live chat. You can contact the HostPapa support team even if you don’t
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Sometimes we make mistakes or we experience data loss and we want to start with a clear canvas. We can wipe your site's cPanel, and you may start
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In this article, we will tell you how to take screenshots through Windows, Mac or iPhone. We will show you the simple steps to take screenshots using
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If you see little red X's on your web pages but your images aren’t showing, there could be several possible causes for this.
1. In addition to
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The most common cause of a PHPList 500 Internal Server error is the permission level of a website file. If you open up the File Manager and look in
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If you're having trouble logging in suddenly but you've been able to log in okay previously, you may have had five failed login attempts in one way or
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In case you ever experienced sudden disconnection issues whenever you interacted with our Live Chat support channel/widget, please be aware that
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In this article, we’ll show you what to do if you forgot your HostPapa account client ID or password. You’ll need both to log in to your account
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