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SiteLock will keep your
website safe

Hacking is a serious threat, especially for individuals and small organizations short on staff or technical skills. Protect your website from online threats and ensure your customers’ information is safe.

Add SiteLock protection to your HostPapa plan and you'll:

  • Detect threats to your website
  • Protect your website visitors
  • Inspire customer confidence
  • Have access to 24/7 assistance

Protect your website

SiteLock: Big-league protection for websites of all sizes

Offering a level of protection once only available to large organizations, SiteLock is an affordable, powerful way to protect your site – no matter what its size.

Verifiable Trust Seal

The instantly recognizable SiteLock Security Seal lets your customers and visitors know your website is safe, and that you've taken the necessary steps to protect them.

Advanced Security Scanning

SiteLock is on the watch for malware, SQL injections, cross-site scripting, and other threats through virus scanning, application scanning, network scanning, and more.

Reputation Management

Your online reputation is key to your business success. SiteLock's malware blacklist monitoring, spam blacklist monitoring, and SSL verification ensure smooth communication with your visitors.

SiteLock Seal

The SiteLock Security Seal in action

Show the world that you take security seriously. The SiteLock seal has been shown to boost consumer confidence, website traffic, and sales.

Why SiteLock?

Hackers don’t just target big corporate websites

Forensic analysis by the U.S. Secret Service and Verizon Communications show that:

  • 63% of data breaches hit companies with 100 employees or less
  • 95% of the credit card-related data breaches it discovers affect its smallest business customers

Hackers can hijack sites through seemingly friendly applications. If attacked, your site will be blacklisted by major search engines, and instead of your homepage, visitors will see a warning message indicating that your site may harm their computers!

SiteLock helps prevent your site from being hacked, by:

  • Clearly displaying a SiteLock Security Seal - letting users know your site is safe
  • Scanning all your web files thoroughly for possible website vulnerabilities
  • Sending you notifications if something suspicious occurs on your site
  • Helping you take the required action to clean your site and keep cyber criminals out

HostPapa makes SiteLock protection simple and affordable

Which level of protection is right for your website?


Security for Content-Only Websites
Was $34.99/year

Security for Dynamic Websites

Was $79.99/year $59.99/year

Security for Ecommerce Websites
Was $249.99/year
Buy now!
Buy now!
Buy now!
Deep 360-Degree Site Scan
Protection from Hackers & Malware
Avoid Search Engine Blacklisting
Reputation Management
Verifiable Trust Seal
Network Security Scanning
Advanced Security Scanning

There's more!

Your SiteLock Security Seal also includes:

Deep 360-Degree Site Scan

The SiteLock Deep 360-Degree Site Scan examines all website files susceptible to threats – including those many other security services miss – searching deep for vulnerabilities and other security issues.

Business Validation

The SiteLock Security Seal lets visitors know that your site has passed the SiteLock daily business verification and validation scanning. This boosts customer confidence (and sales!).

Network Security Scanning

SiteLock scans your network, ensuring clear access to the Internet, and checking that your databases and secure information are locked down. You'll be notified of any weaknesses.

Frequently Asked Questions (FAQ)

The SiteLock Security Seal is a widely-recognized emblem you can display on your website. It is a clear indication that you've taken the necessary steps to protect your site and your site visitors. You may only display the SiteLock seal if you have been given the "all clear" after the SiteLock Scan.

The SiteLock Security Seal has proven to be a benefit to business, increasing customer trust, website traffic, and sales.

Please note: If a SiteLock scan discovers a vulnerability or security issue with your site, you will be given a specific amount of time to fix the problem. If the appropriate action is not taken, the SiteLock seal will not be visible on your website. It will be restored as soon as your site is deemed safe again.

SiteLock is a comprehensive website security tool that will protect your website, network, and business. It's one of the most comprehensive online security services available today.

Once installed, SiteLock will scan your site regularly to look for vulnerabilities or threats. From malware removal to database security, ongoing security assurance to reputation monitoring, SiteLock is a valuable protector of your website and, with it, your site's reputation.

Today's consumers are concerned about website security. By displaying the SiteLock Security Seal on your website, you'll show them that you are too. This widely recognized seal has been shown to increase consumer confidence, improve traffic, and sales potential.

Buying the SiteLock Security Seal from HostPapa has a couple of key advantages: We make it simple and affordable to protect your website with this high-level security service. It's easy to add the service to your HostPapa account, whether you're a new or existing customer.

As well, HostPapa's excellent partnership with SiteLock means it is actually considerably cheaper to purchase the SiteLock seal from HostPapa than to buy from SiteLock directly. It all adds up to a great decision for you, your business, and your site visitors/customers!

SiteLock performs daily scans of your website, identifying any vulnerabilities and protecting against threats like viruses, malware and cross-site scripting. It will identify if your site has been "blacklisted" or blocked by servers.

SiteLock will verify your credentials and contact information, demonstrating to your website visitors that you are a trustworthy and reputable business. SiteLock will also ensure email from you is not marked spam, so it will land in your customers' inboxes – not their spam or junk folders.

It all starts with SiteLock's Deep 360-Degree Site Scan – a deep look at your website that will find any hidden malicious code or vulnerabilities. Once you and your site have been given the "all clear," you may post the SiteLock Trust Seal on your site, letting all visitors know you are meeting rigorous safety and privacy standards.

Read more details about the SiteLock Deep 360 site scan

There are hundreds of thousands of cyber threats to your website and network stability. New ones are being discovered every day. If your site is infected by any one of these, your business may suffer – not only due to website downtime, but also by a loss of consumer confidence.

SiteLock will help you discover and deal with vulnerabilities and cyber dangers effectively and efficiently. It will secure your network, protect your databases, extract malware, and preserve your reputation.

You will receive a long list of benefits by being a SiteLock subscriber, both in the short and long-term. To simplify, SiteLock:

  • Protects your site: SiteLock will scan your website regularly for vulnerabilities and malware, protecting against threats and ensuring you are not being blocked. Premium and Enterprise-level plans include a full scan of your site, every day.
  • Builds business: Displaying the SiteLock seal on your website shows you are a trustworthy business; this increases confidence, traffic, sales, and conversions.
  • Speeds recovery: If your site is infiltrated or damaged, SiteLock will identify the problem and help you find a fast solution. You'll be back up and running with barely a blip.

Most website security systems don't look deep enough to find all potential issues with a site – they may miss .css (cascading style sheets) files, .js (javascript) files, .jpg, .png and other image files, and more. Today's hackers often hide malicious code within these file types.

The SiteLock Deep 360-Degree Site Scan will delve into all files susceptible to threats – including those listed above – searching deep for anything that could turn into a security issue. The patent-pending Deep 360-Degree Site Scan sets SiteLock apart from other website security services.

The SiteLock Deep 360-Degree Site Scan will scan for a wide range of potential threats. Read more about them below.

You will be notified immediately by email. An alert will also be posted in the SiteLock dashboard, which you can access by logging in here or directly through your HostPapa cPanel.

There are resources available to help you address the issue. If you receive a notification, it is important that you log into your SiteLock dashboard as soon as possible. There, you will find additional details on the particular issue your site is encountering.

You may also search HostPapa's knowledgebase for tips and additional information.

Rest assured: At no time will your site visitors be alerted that there has ever been a problem.

No. SiteLock provides the ultimate protection for your website, but is completely unobtrusive. It will not affect your website or server performance.

All SiteLock plans offer unparalleled online protection for your website and business. HostPapa offers three SiteLock packages – there's sure to be one to suit your needs. All SiteLock plans include site protection, as well as the SiteLock Security Seal. The plan you choose will depend on the size of your site, as well as the type of information – if any – you collect.

Compare all plans

The best SiteLock plan will depend on the type of website you manage, as well as your business requirements. Below are some guidelines; please contact HostPapa sales if you have any questions:

This plan is ideal if you maintain a fairly simple (25 pages or less), content-only website. If you don't collect personal information, store data, or sell products or services, this package is an affordable way to keep hackers out and your site safe.

The SiteLock Basic package offers a Deep 360-Degree Site Scan; then basic daily maintenance scanning.

Consider a SiteLock Premium package if you run a dynamic site (up to 500 pages): perhaps you collect non-public information, encourage interaction or comments (such as social networking or blogging), or run a special interest or gaming site. SiteLock Premium protects the information shared with you, and offers database security and detection tools. Ideal for business websites that do not collect credit card or payment information.

SiteLock Premium security includes a Deep 360-Degree Site Scan and more in-depth network and reputation scanning.

Do you sell products or services from your site? Then you need this level of protection. SiteLock Enterprise is ideal for sites (up to 2500 pages) that use SSL, shopping carts, or SQL/databases, or any site that collects and retains customer information. This is a full set of security tools to protect you, your business, and your customers.

The SiteLock Enterprise package offers Deep 360-Degree Site Scanning, and intensive network, reputation, and business validation scanning every day.

Yes. You may upgrade from Basic to Premium or Enterprise, or from Premium to Enterprise at any time.

To add the SiteLock seal on your site, a piece of Javascript code must be installed in the footer of your site template.

You will find step-by-step installation instructions in the HostPapa Knowledgebase.

The SiteLock Deep 360-Degree Site Scan is extremely comprehensive. It will watch for a vast and constantly updated list of website security issues, including:

Your online reputation is key to your business success. There are three key components of SiteLock's reputation monitoring scans:

  1. Monitor malware blacklists: SiteLock carefully monitors proprietary lists of sites reported as malware to ensure your site does not appear on them, and that visitors arrive at your site – not a warning screen.
  2. Monitor email spam blacklists: In much the same way, SiteLock keeps a watch on lists of email addresses and domain names reported as spam. This keeps the emails you send out of spam folders.
  3. Scan SSL: Be sure your SSL certificate (if you have one) is up to date. Be sure your clients do not encounter warnings as they try to buy from you.

SiteLock Deep 360-Degree Site Scan will keep an eye on all of these three items for you, ensuring smooth and consistent communication with all your site visitors and clients.

All network servers have ports – kind of like channels on a television – that can be open or closed. Some ports, like the one you need to access the Internet, need to be open. Others, such as those for email or your secure databases, should be closed. If ports that should be closed to outsiders are actually open, your data and servers are vulnerable. A hacker can take advantage of this weakness to steal data, infect your website, or worse.

As part of the Deep 360-Degree Site Scan, SiteLock will check every single port on your servers, to be sure the ones that are supposed to be closed actually are. If anything looks out of the ordinary, you will be alerted, so you can take action before a hacker does.

Hackers use cross-site scripting, also known as XSS, to gain control of the content of your web pages. They do this by entering a piece of malicious code into your site, usually through an existing input field, such as a search box, or name/address box. If your website is not set up to fight off this sort of invasion, the hacker will be able to take control of your site, even gathering personal information from your trusting clients.

The SiteLock Deep 360-Degree Site Scan will test each and every one of the input fields on your site by inserting code into them, just as hackers would (but SiteLock's code is harmless!).

To avoid an XSS attack, make sure all your applications and scripts are up to date; where possible, reduce your risk of third-party plugins. If the SiteLock scan finds a vulnerability, you'll need to quickly verify and harden your code for security.

Hackers use an SQL injection attack to attempt to access your databases. They may be after customer data, user IDs, passwords, credit card numbers, or other sensitive information.

SQL (Structured Query Language) is specifically understood by databases. Hackers insert commands from this programming language into input fields on your site and, if your site is vulnerable, these commands will open the database wide, so the hacker can steal the information stored inside. This can be devastating to an online business.

It is key you use the latest versions of all applications, and that you limit the use of third-party plug-ins where possible. Your SiteLock Deep 360-Degree Site Scan will verify the safety of each input data box – if a vulnerability is detected, you will be notified.

As applications age, hackers tend to find ways to attack them – and access your website files. It is important you update your applications regularly to ensure the latest safety measures are in place.

A SiteLock Deep 360-Degree Site Scan will verify the version of applications you are running against catalogues of known vulnerabilities to ensure the software you are running is safe. If a problem is located, you will be notified. You may then update your software accordingly.

A virus on your site is serious business. If hackers have compromised your site, they may be using it to distribute virus-infected software to your visitors. You may never know that you are actually infecting the computers of your site visitors and customers. This can destroy customer relations quickly!

Virus scanning is a key part of SiteLock's Deep 360-Degree Site Scan. It will review all files and applications on your site against constantly updated industry databases of virus software. If a virus is found on your site, you will be notified quickly; log in to your SiteLock dashboard for specific details and advice.


See what satisfied HostPapa SiteLock users are saying:

Attacked by overseas hackers

During 2010, our small company O/S Commerce website was attacked by overseas hackers that tried repeatedly to put us out of business. Our hosting company recommended that we engage SiteLock to defend ourselves. Had we not done that, we would have been out of business, as customers were redirected to a site in Saudi Arabia.

Working in tandem with our hosting company, our site was cleaned and hardened and we are again back in business. We would never consider operating an Internet business without SiteLock protection. The cost is reasonable and they are dedicated to resolving our hacker problems.

— Marty Karasick

Finally, peace of mind

Last month, I watched in horror as one of my friends watched her three year-old income-producing website go down for eleven days to the heartbreak of a malicious hacker attack. It was then that I realized I had to do something to prevent a nightmare like that from happening to my growing business.

So, I decided to become a client of SiteLock. Now, with SiteLock continuously monitoring my domain for suspicious behaviour I can spend more time writing my reviews and growing my traffic... and less time worrying about the hidden technical hazards of operating a web business. Finally, peace of mind. Thank you, SiteLock.

— Dr. Mike Sagman

SiteLock has been vigilant

Finding SiteLock after searching the Internet has been a winning move for my website. I could sense immediately that this company was knowledgeable in site protection. Upon contacting them, I felt they cared about all my concerns related to protecting my international clients. No one in the world wants to log in to a site they suspect is malicious. SiteLock has been vigilant scanning for cross-scripting vulnerabilities and would correct them within a day… I rest assured that my site is protected from hackers and viruses and look forward to working with them for years.