HostPapa Knowledge Base

• HostPapa Dashboard 31 Articles
• Billing 32 Articles
• Account Issues 21 Articles

A brief history of HostPapa

HostPapa was founded by Jamie Opalchuk in 2006 in Burlington, Canada. Our top executives have over 70 years of combined experience in web hosting ... Read more

About B2Evolution

b2evolution is a powerful blog tool you can install directly onto the user’s own website.  It includes all the features of traditional blog tools, ... Read more

About Coppermine Photo Gallery

Coppermine Photo Gallery is an easily set-up, fast, feature-rich photo gallery web application with multimedia capabilities. Users can set up a ... Read more

About PHP-Nuke

PHP-Nuke is a web-based automated news publishing, content management system and portal solution. PHP-Nuke is specially designed to be used in ... Read more

About phpBB

phpBB is an Internet forum package that allows users to add a bulletin board or social networking system to their website or application. Read on to ... Read more

All about green energy hosting

Everyone at HostPapa is concerned about the environment and how our business practices may impact the world. One way we contribute to the well-being ... Read more

Beware Domain Registry of Canada (DROC) scam

It has come to our attention that some HostPapa customers have received a letter from the Domain Registry of Canada asking them to renew their domain ... Read more

Beware Domain Renewal Group Scam

We have been alerted that some HostPapa customers have received, by snail mail, a letter from a company called Domain Renewal Group (http://www. ... Read more

Does the GDPR affect non-EU businesses?

The GDPR came into effect on May 25th, 2018 changing the way businesses have to handle the information of residents, citizens, and visitors of the ... Read more

FTP tips & common problems

There are many FTP programs available to help you upload files to your website. You may encounter difficulties regardless of the program you choose. ... Read more

HostPapa and FastCGI

The FastCGI module is not presently part of HostPapa’s shared web hosting package. If you need help with your HostPapa account, please open a ... Read more

HostPapa privacy policy

To read the privacy policy for your region, click the links below: Australia Belgium Canada Europe Hong Kong India Ireland New Zealand Singapore ... Read more

HostPapa terms of service

To read the Terms of Service for your region, please click the links below: Australia Belgium Canada Europe Hong Kong India Ireland ... Read more

HostPapa’s customer support

HostPapa is proud to provide high-quality customer support for our servers and our hosting plans. However, we do not provide support for third-party ... Read more

HostPapa’s policy on adult sites

HostPapa’s Terms of Service prohibit websites from hosting hardcore pornography or links to hardcore pornography. Beyond that, a simple rule of ... Read more