Customer Care Center
We want to make sure you get the most out of all the tools we have to offer. That’s why we’ve developed a comprehensive support and information center with hundreds of searchable knowledge base articles, and downloadable manuals. It’s all backed by our one‑on‑one customer support, accessible daily by email, phone or live chat.
Not sure where to start?
Visit our Welcome Page for helpful tips, quick links, and all the information you need to get started!
Buy Additional Hosting Packages+−
As an existing HostPapa customer, you may purchase additional hosting packages at any time. New packages will be attached to your existing account, making them easy to maintain and manage.
Simply click below and get started!
Upgrade your Hosting Package+−
If your website has outgrown your existing hosting plan, you may upgrade whenever you wish; you’ll quickly have access to the features and functionality that you want. Simply log in to your dashboard and open a ticket with Support, stating that you would like to upgrade your hosting package. Alternatively, call our Customer Care Center and a Support Team member will upgrade your plan.
Buy Managed WordPress Hosting+−
With Managed WordPress, your website is hosted on a world-class platform. It’s enterprise-grade speed, performance and security, with minimal headache and maintenance. Accelerate your WordPress with one of the fastest, most secure platforms on the internet while you focus on growing your business. With 250 global caching locations, we deliver your website as close as possible to your website visitors, no matter where they are in the world.
Buy Optimized WordPress Hosting+−
You can’t go wrong with HostPapa’s award-winning Optimized WordPress Hosting! Get everything you need to build your website on WordPress the right way, including servers optimized especially for WordPress and a range of plugins and other useful services to give your website visitors the best possible experience.
Buy VPS Hosting+−
HostPapa Virtual Private Server (VPS) hosting is an affordable, fully managed solution for high-performance applications or websites. Our VPS plans are designed to match your hosting needs and can be upgraded at any time as your needs grow.
Compare plans or get started today!
Buy Reseller Hosting+−
HostPapa Reseller Hosting offers powerful multisite hosting for agencies, designers & IT firms that allows you to host and manage an unlimited number of websites with a single, unified WHM control panel. Our five different Reseller plans are designed to match your business needs with increasing SSD storage and bandwidth allowances and can be upgraded at any time as your business grows.
Experience the control and simplicity of Reseller hosting from HostPapa!
Buy HostPapa Website Builder+−
Create your own professional website with HostPapa Website Builder!
This easy-to-use tool is packed with features yet requires no coding!
- A large library of professional templates
- Custom-make with your own content, images, and video
- Ecommerce-enabled for physical or digital products
- Optimized for mobile devices
Upgrade HostPapa Website Builder+−
Upgrade to HostPapa Do It For Me Website Builder+−
Let HostPapa design, build and support a professional website for your business. Web design specialists, skilled copywriters and SEO experts will build you a mobile responsive site using the latest technology, ensuring it is tailored to your business goals and can be found in Google, Yahoo! and Bing with on-page Search Engine Optimization. It’s everything you need to get your professionally designed website up and running!
Buy New Domain+−
Your domain name creates the starting point to your own address on the Internet. Choose from classic domain endings, such as .com and .net, or explore new domain endings, like .club and .guru. Use your imagination to choose a domain name that represents your brand and helps you stand out on the web!
Buy Dedicated IP Address+−
Whether to secure your visitors’ passwords or information, adding a dedicated IP address to your HostPapa account makes sound business sense.
And if you’re running an online store, an eCommerce operation, or taking credit cards, we strongly recommend you use a dedicated IP address and an SSL certificate to offer a secure connection to your customers.
Buy Domain Privacy+−
Domain Privacy will shield your contact information from public internet traffic, helping to prevent intrusions, unwanted solicitations or emails.
Every registered domain name has a Whois listing, available to anyone on the Internet. When you purchase Domain Privacy, HostPapa will mask your information with our own contact details. Please see the example below:
123 Mockingbird Lane
Saskatoon, SK S7S 1A1
+1 306 555 1212
Contact Privacy Inc. Customer 01234567890
96 Mowat Ave.
Toronto, ON M6K 3M1
The following TLDs are supported: .BE, .BIZ, .COM, .COM.MX, .CO.NZ, .DE, .ES, .FR, .IN, .IE, .INFO, .ME, .MOBI, .NAME, .NET, .NET.NZ, .ORG, .ORG.NZ, .TV, .WS
Buy SSL Certificate+−
SSL Certificates: The security your website visitors expect
Security is crucial to your website’s success, yet it is still one of the most frequently overlooked elements in developing an online presence. If your website collects any customer information – including payment information, email addresses, and/or passwords – you need to be certain that data is absolutely safe.
SSL certificates assure your customers and website visitors that any data they enter on your website is secure, encrypted, and protected. HostPapa has partnered with GlobalSign, a leading internet trust service provider, to offer Secure Socket Layer (SSL) certificates to our customers.
With HostPapa, you get:
- Robust, industry leading SSL certificates for all your needs
- 99.9% browser recognition and up to 256-bit encryption
- Recognizable symbols of security: website seal and “https” in your website address and browser padlock icon
Get peace of mind for yourself and security for your visitors!
Buy Protection Power Website Security+−
With features like Web Application Firewall, Content Delivery Network and Protection Power’s automatic advanced threat discovery, your website will be protected against spam, viruses, identity theft, and other online threats. Protection Power Pro is included for FREE in the Pro and Ultra web hosting plans. Protection Power Basic and other plans may be purchased by Start and Plus web hosting plans starting from $35.88/year.
Upgrade Protection Power Website Security+−
Ready to upgrade your existing Protection Power account? HostPapa makes Protection Power website security simple and affordable! To upgrade your certificate, please submit a ticket.
Buy SiteLock 911+−
If your website has been hacked or been exposed to malware, SiteLock 911 will get it up and running again in no time. SiteLock 911 will scan your website and automatically clean infected files. If an automatic review is not enough, a security expert will work with you to get your website back online. Do not risk your website’s health, get SiteLock 911 for only $199.00 (one time) today and get your website back online.
Buy HostPapa Automated Website Backup+−
Sign up for HostPapa Automated Website Backup and you’ll always know your website is safe and secure, even if you’re faced with lost or corrupted files. With HostPapa Automated Website Backup, you get:
- Automated daily backups of your website, databases, and emails
- Capacity to go back up to 7 versions
- Easy one-step recovery
- Business continuity and peace of mind
The 5GB Automated Website Backup Plan is included FREE for Ultra web hosting customers, and the 1GB is included for Pro customers. It may also be purchased by Start and Plus web hosting plan customers for $47.99/year.
Upgrade Your Backup Plan+−
If your website contains many large files, such as photos or videos, you may need more than the space in your HostPapa Automated Website Backup account. You can upgrade to our larger backup storage plans such as 5GB, 10GB, 25GB, or 50GB at any time.
Buy HostPapa Basic Email+−
Add professionalism to your small business with HostPapa Basic Email. Custom-make your full email address to match your identity (firstname.lastname@example.org) for just $1.00/month per mailbox!
- Access email anytime, anywhere, from any device
- Keep using your preferred email platform (incl. Outlook, Gmail, & Mail)
- 1GB storage space per mailbox
- Sync or forward existing free email accounts (Gmail, Yahoo!, Outlook, etc.) to your new identity, with no lost emails
Buy HostPapa Advanced Email+−
Take your email to the next level with HostPapa Advanced Email! This professional email management solution will help you stay connected with your email, everywhere you go. At just $2.00/month per mailbox, it’s an affordable option for individuals and small businesses.
- Unlimited IMAP connections
- Generous sending limits
- 5GB storage space per mailbox
- Keep email in sync on all your devices
- 35MB attachment size limit and file sharing option for larger files
- Advanced anti-spam, virus, and phishing protection
Add Mailboxes to HostPapa Advanced Email+−
It’s easy and affordable to add mailboxes to your HostPapa Advanced Email account. No matter how many you add, it’s still only $2.00/month per mailbox!
Buy Google Workspace+−
Google Workspace from HostPapa delivers business-class email bundled with office productivity and collaboration tools, without the big business price tag or ongoing server, software, and IT costs.
- Professional email using your own domain name
- Minimum 30GB of storage and world-class anti-spam security
- Anywhere, anytime access to email, documents, and storage
- Keep using your preferred email platform (incl. Outlook, Gmail, or Mail)
- Full suite of web-based office tools to communicate, store, and create
- Collaborate with teams with document sharing, video meetings, and chat
- Save on IT costs – Google Workspace PapaSquad Expert admin support included!
Buy Microsoft® 365+−
Microsoft 365 from HostPapa offers affordable, secure business-class email plus Microsoft Office, without the cost of expensive servers, software, and IT personnel. Choose from 3 plans, starting at just $7.99/month.
- Microsoft Office (including Word, Excel, PowerPoint, & Outlook) on your PC, Mac, tablet or smartphone
- Business-class email, accessible via web interface or your preferred email program (such as Outlook)*
- Keep email and files in sync across all your devices
- 1TB Microsoft OneDrive secure online cloud storage
- Always have the current version of Office – no upgrade fees or surprises
- Includes HostPapa’s Microsoft 365 PapaSquad expert IT admin support