Warning: This is an advanced feature of your WHM – if you are unsure about doing this, please open a support ticket here: https://hostpapa.com/dashboard Support ticket tips/info: https://www.hostpapa.com/knowledgebase/kb/how-to-open-and-access-support-tickets/ A member of the HostPapa support team will be happy to help you. This feature of WHM allows you to apply a set […]
Transferring domains vs. changing DNS settings
If you’re making the switch to HostPapa from another hosting company, you can either transfer your domain name to HostPapa or just leave the domain name with its current company and update the nameserver (DNS) entries to link it to your HostPapa hosting account. Here’s how: Changing your DNS Settings […]
How to point a domain to Managed WordPress with CloudFlare
If you are a Managed WordPress customer with Cloudflare, you need to point your domain to Managed WordPress. Follow these steps: Log in to your HostPapa Dashboard. Click on My WordPress to access your Managed WordPress control panel. Under Site Information, locate your CDN site URL (e.g. eisp8ck5xl.wpdns.site): Log in […]
How to set up an addon domain
The addon domain function in cPanel allows you to host additional domains on your HostPapa account. Each addon domain will appear to be a separate website for your visitors. In this article, we’ll show you how to set up an addon domain. How to purchase a domain NOTE: If you […]
Mail records setup for various HostPapa email services
HostPapa offers various email services to their customers depending on their needs, but they have their own mail DNS record setup. In this article, we’ll show you how to set up mail records for each of the email services HostPapa offers, including: Shared and reseller web hosting plans Basic and […]
How to enable Protection Power Pro on your website
When you purchase the Ultra web hosting with HostPapa, your plan includes Protection Power Pro to keep your website safe and secure. You can easily enable it through your HostPapa Dashboard. How to enable Protection Power on your website Log in to your HostPapa Dashboard. Click on My Services. Scroll […]
Why is my WordPress website slow?
Slow WordPress sites can negatively impact SEO and user experience, so it is essential to do your best to optimize your site’s speed. In this article, we’ll help you determine how to gauge the speed of your site and provide some tips on improving the speed. How do I know […]
Error message: Page cannot be displayed
This article will explore two common causes of the Page Cannot Be Displayed error message. 1. Private Key Modulus does not match the Public Key Modulus Please open a support ticket with a brief description of the problem and include the key and certificate files. It will be reviewed to […]
How to modify a cPanel account in WHM
Following the creation of cPanel accounts in WHM, you’re free to make modifications to account settings at any time. Log in to the WHM dashboard and enter “modify” in the search box. Select Modify an Account under Account Functions. Select an account to modify from the list presented on the […]
How to terminate multiple accounts via WHM
Should you wish to cancel hosting accounts using WHM, you’ll find a convenient option available to terminate one or more accounts as a batch. Follow these steps to terminate multiple accounts via WHM. Log in to the WHM administration dashboard. In the search box, enter “terminate”, then select Terminate Accounts […]
