How to install Zen Cart

Zen Cart is one of the most popular open-source shopping cart systems available on the market today. With hundreds of solutions out there, finding the right shopping cart can rapidly transform into finding a needle in a haystack. Based on osCommerce, Zen Cart is free, extremely user friendly, offers an abundance of options, and also supports payment gateways such as

Please note, the installation of Zen Cart requires 1 MySQL database.

Step-by-step installation instructions:

  1. Log in to your HostPapa dashboard:

  2. Click on My cPanel. If you have more than one domain associated with your HostPapa account, click on the appropriate domain link, then enter your cPanel password if required.

  3. Under Software/Services, select Softaculous.

  4. From the left hand menu, under Ecommerce, select Zen Cart.

  5. Click the Install button.

  6. You may then configure the Software Setup.

    1. Choose Protocol: If your site has SSL, choose the HTTPS protocol – if not, either HTTP option will work.
    2. Choose Domain: Select the domain on which you wish to install Zen Cart.
    3. In Directory: Leave this blank to install into the root directory of the above domain name.
      IMPORTANT: If you have other software/scripts installed on this domain’s root directory, make sure you create a new folder and specify its name in this field to complete the installation. If you don’t, you will overwrite existing installations.
    4. Database Name: This will be pre-populated; you may leave it as is.
  1. You may then configure the Store Settings.

    1. Store Name: Choose any name for your new store.
    2. Store Owner: You may add a store owner’s name.
    3. Store Address: Enter the name of your store, along with the full address.

  2. You may then configure the Database Settings.
    1. Table Prefix: This will be pre-populated; you may leave it as is.

  3. You may then configure the Admin Account.
    1. Admin Username: This is pre-populated; you may leave it as is or choose a new username.
    2. Admin Password: This is pre-populated; you may leave it as is or choose a new password. Ensure you record it for future use.
      IMPORTANT: Choose a secure password to ensure the safety of your account.
    3. Admin Email: This is pre-populated with the admin email associated with your domain name; however we strongly suggest choosing an alternate email that is not associated with your account.
    4. Click the plus sign beside Advanced Options; we strongly suggest that you DO NOT disable email notifications. Keeping your scripts up to date will ensure the security of your account.To learn more about website security, please read the following article:
      To learn more about keeping your scripts up to date, please read the following article: the installation details to be emailed to your cPanel account’s primary email address, leave the Email installation details to field blank. Should you wish to have them sent to another email address, enter it here.
  1. Click Install.

Please note, if you see a red error message across the top after logging in to your Zen Cart account, please change the permissions to 444 on the following folder: /includes/configure.php and /admin/includes/configure.php

While there, you should also change the permissions on any subfolder under the Zen folder from 777 to 755.

If you require additional assistance, please submit a support ticket. To open a support ticket, please log in to your HostPapa dashboard:

Support ticket tips/info:

This article is also available in: French Spanish German

Related Articles