How to create an A record

In this article, we’ll show you how to create a new A record in your HostPapa cPanel. Already have an A record and need to update it? Please read our tutorial on how to update an existing A record.

What is an A record?

The A in “A record” stands for “Address.” An A record maps a domain to the physical IP address of the computer hosting that domain. Internet traffic uses the A record to find the computer hosting your domain’s DNS settings. The value of an A record is always an IP address, and you can configure multiple A records for one domain name.

Note: Before making DNS updates, please confirm the name of the provider that currently manages your domain name’s name servers. You may easily check the current name servers in public WHOIS or HostPapa Dashboard > My Domains > Whois Lookup. The HostPapa name servers are found inside the welcome email received at signup or via Dashboard > My Support > Welcome Emails. The DNS updates should be made at the provider of the name servers in order for the changes to take effect.

How to create an A record

1) Log in to your HostPapa dashboard.


2) Select My cPanel from the navigation bar at the top of the page.


3) In the Domains section, select the Zone Editor option.


4) Locate the domain name that you want to edit and click Manage.


5) In the upper right corner of the chart, click the + Add record button.


6) Ensure that the type is an “A” record.


7) Enter the valid zone name and IP address:


Valid zone name: Your domain name
IPv4 address: The IP address given by your website provider

Example: Pointing the domain name to one of HostPapa’s servers
Valid zone name:
TTL: 14400
IPv4 address:

Note: If your hosting provider gave you more than one IP address, you must create more than one A record.

8) Click Add record.

Important: Please double-check that you have entered the correct information into each field. DNS records are very sensitive, and even a small mistake can cause problems that may affect your live website, email, etc.

Please note that the propagation may take 1-2 hours to complete.

To learn how to update your new A record, or to read a complete guide to DNS records, check out these Knowledge Base articles:

If you need help with your HostPapa account, please open a support ticket from your dashboard.

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