In this article, we’ll show you how to create a new CNAME record in your HostPapa cPanel. Already have a CNAME record and need to update it? Please read our tutorial on how to update an existing CNAME record.
What is a CNAME record?
A CNAME record is used to map an alias name to a valid domain name (sometimes known as a canonical domain name). They’re typically used to map a subdomain (for example, store.mydomain.com) to another domain hosting that content. From the user’s perspective, everything appears as if the domain referenced in the CNAME record (store.domain.com) is hosting the content, even though it is being hosted elsewhere.
Note: Before making DNS updates, please confirm the provider’s name that currently manages your domain name’s name servers. You may quickly check the current name servers in public WHOIS or HostPapa Dashboard > My Domains > Whois Lookup. The HostPapa name servers are found inside the welcome email received at signup or via Dashboard > My Support > Welcome Emails. The DNS updates should be made at the provider of the name servers for the changes to take effect.
How to create a CNAME record
1) Log in to your HostPapa dashboard.
2) Select My cPanel from the navigation bar at the top of the page.
3) In the Domains section, select Zone Editor.
4) Locate the domain name that you want to edit and select
5) Enter the valid zone name and fully qualified domain name.
Valid zone name: Your domain name (in this example, we’re using 0000.james-grey.com.)
IPv4 address: The IP address given by your website provider (in this example, we’re using 192.158)
You should see a notification telling you that the CNAME record has been successfully added.
To learn how to update your new CNAME record, or to read a complete guide to DNS records, check out these Knowledge Base articles:
If you need help with your HostPapa account, please open a support ticket from your dashboard.