Why are changes not showing up on my WordPress site?

If you find that the changes you make in WordPress aren’t showing up when you view your site, there are two types of issues most likely causing the problem:

  • Caching problems
  • Working with the wrong details

Caching problems

Caching problems are the most common reason for not seeing your site updates. Data caching improves site performance by temporarily storing copies of data so it doesn’t have to be regenerated or downloaded each time a web page is viewed. Caching problems may originate in your web browser or a WordPress cache plugin.

Web browser cache

Web browsers improve browsing speed by storing information about each website you visit in its cache. When you visit a website multiple times, your browser detects any site changes since your last visit and automatically replaces the cached data with the updated data. However, sometimes browsers don’t detect minor changes and don’t display the updated version of the site. To fix this problem, you need to manually clear your browser cache.

Chrome

  1. In Chrome, click More Moreat the top right corner of your browser.
  2. Select More tools > Clear browsing data.
  3. Select a time period, such as the past hour, the past day, or the beginning of time.
  4. Select Cached images and files and Cookies and other site data.
  5. Click Clear browsing data.

Safari

  1. In the Safari menu bar, click the Safari option.
  2. Click Clear History.
  3. In the Clear drop-down menu, select the time period.
  4. Click Clear History.

Internet Explorer

  1. Click Settings (gear icon) at the top right corner of your browser.
  2. Select Safety Delete browsing history.
  3. Select Temporary Internet files and website files.
  4. Click Delete.

WordPress caching plugins

WordPress caching plugins improve site performance by storing static copies of content instead of regenerating the content for each page visit. The cache should be cleared whenever a post, page, or comment is published or updated. If you change a theme or template, you may need to manually clear the cache. For more information about how to clear the cache, see the plugin documentation or website.

Working with the wrong details

If caching isn’t the problem, check these common mistakes with URLs and file names:

  • Verify the URL – Make sure you’re entering the correct URL in your web browser. Double-check the full path and file names.
  • Verify the template – If you’re editing a template, make sure the post or page you’re viewing in your browser is using the template you’re editing.
  • Verify the file – If you are editing a file on your local computer and then uploading the updated version, make sure you uploaded the correct file. Also make sure you’re not working with a file with a similar name or the same name in another folder.

More information

If you have any questions or need help, you can always contact HostPapa Support by opening a support ticket. Details about how to open a support ticket are here.

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