How to view website statistics in cPanel

AWstats is a popular server log analyzer included with cPanel. It can generate a wide variety of traffic reports allowing you to understand who is visiting your website when they are visiting and which pages they visit the most.

How to access AWstats

AWstats is available from your cPanel dashboard. 

1) Log in to your HostPapa Dashboard.


2) Click on My cPanel or My WordPress.


3) Scroll down to the Metrics section and select the AWstats icon to proceed.


4) You’ll be presented with a list of your domains and subdomains. Click the View button to open the report for each domain.


The AWstats Summary page

The main AWstats interface will open at the Summary page, displaying the following details about your website’s visitors:

  • Unique visitors
  • Number of visits
  • Page impressions
  • Page impressions per visit
  • Hits
  • Bandwidth downloaded

The AWstats Summary page

You’ll see stats for both Viewed and Not viewed traffic. The latter includes traffic generated by robots, worms, or replies with special HTTP status codes.

Statistics are updated daily – you can see the date and time of the latest update at the top of the page. By default, you’ll be presented with a report for the current month. Use the dropdown menu at the top of the page to view the report for previous months.

Navigating previous monthly reports

Scroll down the summary page to see a wealth of information about your visitors. Summary traffic reports are aggregated by:

  • Month
  • Days of month
  • Days of week
  • Hours
  • Locales (Top 25)
  • Hosts (Top 25)
  • Authenticated users (Top 10)
  • Robots/Spiders visitors (Top 25)
  • Visit duration
  • File type
  • Downloads
  • Operating systems (Top 10)
  • Browsers
  • Search keywords and keyphrases
  • HTTP Status codes

Navigating AWstats

You can navigate through an extended range of reports using the left sidebar. Some of these links are shortcuts to the summary reports listed above. However, several links allow you to drill down into the logs, generating deeper insights into your traffic and visitors. They include:

  • Locales – a complete list of visitor countries, ranked by page impressions, with hits and bandwidth metrics
  • Hosts – a report showing full details of visitor IP addresses, date stamps, page impressions, hits, and bandwidth
  • Authenticated users –  users who have logged in to a password-protected area of your site
  • Robot/Spiders visitors – a list of web crawling robots that have visited the site, commonly used by Google, Yahoo, Bing, and other service providers
  • Downloads – a full list of files that have been downloaded on your site
  • Viewed – a complete list of URLs visited by website users. Metrics include page impressions (viewed), the average page size (in kilobytes or megabytes), and entry/exit statistics (helpful in identifying your most common landing pages or exit URLs)
  • Operating Systems – detailed statistics on the operating systems being run by devices used to visit your website (handy for identifying mobile and desktop traffic)
  • Browsers – detailed statistics on the web browser applications used to visit your website
  • Referrers – search engines and websites that link to your content and send traffic to your website
  • Search – a full list of search phrases and keywords used to identify and link to content on your website. This analysis is useful to understand what your users are seeking when visiting your website and can support a strong SEO (search engine optimization) strategy
  • Errors – a list of pages that are currently generating errors when visited. Identifying and resolving these errors promotes a better user experience and will improve your standing with search engines

Once you’ve mastered the basics of web traffic analysis with AWstats, you can progress to more comprehensive tools such as Google Analytics.

If you need help with your HostPapa account, please open a support ticket from your dashboard.

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