SiteLock Network Scan shows “No Information Available”

This indicates SiteLock is in the process of scanning your website, servers, and other hardware for vulnerabilities. This initial scan can take up to 24 hours. Please check back throughout the day.

If you are still seeing this message after 24 hours, please submit a ticket by following these steps:

  1. Log in to your Dashboard:

  1. Click on My Support.

  1. Click on the Open New Ticket tab.

  1. Your Name and Email Address will be prepopulated.

  2. Enter a Subject, choose the department you wish to submit the ticket to and enter the Ticket Details.

  3. If required, you may also add an attachment.

  4. Click the orange Submit button.

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