How to reset your WordPress password

If you have forgotten your WordPress password, or wish to reset it for another reason, you can do so in a number of ways.

Request a new password via email

Head to your WordPress administration login page, which will be available at https://[yourdomain]/wp-admin. Replace [yourdomain] for your WordPress website domain.

Wordpress Administration Page

At the bottom of the page, click the Lost your password? link.

Worpress password recovery

You’ll be asked to enter the username or email address for your account. Once you’ve done so, click Get New Password to continue. WordPress will verify the email address and, if an associated account is found, will send a confirmation email to that address.


Now head to your email inbox, where you should find the confirmation email waiting for you.

Wordpress password reset email

Click the link embedded in the email to verify the request and proceed with password reset. You will be taken back to your WordPress website.

Creating a new WordPress password

To complete the password reset, enter a new password, then click Reset.

The password has been reset

Your password has been reset and you can proceed to log in with your new credentials.

Change the password with a database query

Users with advanced technical knowledge can change the WordPress account password using a database query in phpMyAdmin.

Visit the HostPapa Dashboard and, in the top menu, click My cPanel.


Scroll down to the Databases section and select phpMyAdmin.

phpMyAdmin in cPanel

In the phpMyAdmin sidebar, select your WordPress database. The folder tree will now open – select the wp_users database table (your WordPress database table may use a different prefix; select the table that ends with _users).

wp-users table

Locate your username under user_login in the right pane. Click Edit to change the password.

Edit icon

Delete the contents of the user_pass row and enter your new password.

user-pass field

Now click the Function dropdown menu in the user_pass row and select MD5.

MD5 selection

Click Go to change the password. You can log in to your account with the new credentials.

If, for some reason, the above steps fail, please contact HostPapa Support by opening a support ticket from your Dashboard. Follow this link to learn how.

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