How to fix white text and missing buttons in the WordPress Visual Editor

If you’re experiencing white text and/or missing buttons in the WordPress Visual Editor, the likely cause is a JavaScript issue or potentially a browser caching problem. Follow these troubleshooting steps to resolve the problem.

Clear your browser cache

A simple first step is to clear your browser cache and/or try a different browser. If the issue is restricted to a single browser, be sure to clear all of the cached files, then restart the application.

Replace your TinyMCE folder

TinyMCE is the HTML Editor WordPress uses to power its post and page editing features. The TinyMCE files may have become corrupted during a WordPress upgrade. If you experience the issue shortly after upgrading, download a fresh copy of WordPress and replace the /wp-includes/js/tinymce/ folder on your server.

Change your JavaScript settings

By default, WordPress uses optimized versions of JavaScript files, which speed up the platform’s operation. If the above steps fail to resolve the issue, you can prevent WordPress from running with concatenated files. Place the following line at the top of your wp-config.php file, just after the opening php tag.

define('CONCATENATE_SCRIPTS', false);

cPanel File Manager

For more help, or to ask a question, please open a support ticket from your HostPapa Dashboard. Follow this link to learn how.

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