How to change an account from POP to IMAP on Android 8 (Oreo)

HostPapa’s email services support POP and IMAP accounts, which are protocols used to send and receive emails. 

Tip: To learn the difference between POP and IMAP and which one is best for your needs, check out our Knowledge Base article.

If you want to change your email account from POP3 to IMAP on Android 8 (Oreo), you can do so in a few simple steps. 

In this article, we’ll show you how to back up your mailboxes, delete your POP account, and set up and edit your IMAP account settings. These steps will work for Outlook 2013, Outlook 2016, Outlook 2019, and Outlook 365.

Back up your mailboxes

Switching from a POP3 connection to an IMAP account could delete your existing emails. To avoid losing anything important, you should create a backup of your mailboxes before making this change. We recommend you backup your email on a C or Mac using the instructions in the most relevant Knowledge Base article for your setup:

Delete your POP account from your computer

Once your backup is complete, you can delete the POP account on Android. You should also delete the account on other devices you use for email.

  1. Open the Android Settings menu.
  2. Click Users & accounts.

Android Settings menu

3. In the Accounts menu, click Personal (POP3).

Accounts

4. Click Remove account.

Remove account button

5. You’ll be asked to confirm your selection. Click Remove account to proceed.

Confirm removal

Set up your IMAP account on your device

You can add your IMAP email account on your device using your email server details, which can be found in your HostPapa Dashboard by heading to My cPanel > Email Accounts.

Email accounts

  1. Select Set Up Email Client.

Set up mail client

2. On your Android device, click on the Settings menu.

3. Click Users & accounts

4. At the bottom of the menu, tap + Add account.

Add account

5. In the list of account types, click Personal (IMAP).

Personal (IMAP) account

6. In the following screen, enter your email address and click Next.

Email address

7. Enter your email account password and click Next.

Password

8. Android will attempt to retrieve your Incoming server settings automatically. First, confirm your Username, Password, and Server name, then click Next.

Confirm server settings

9. Do the same for your Outgoing server settings.

Outgoing server settings

10. Confirm your Account options and click Next.

Email settings

11. Finally, edit your Account name and the name you’d like to appear on your emails, then click Next.

Name

Your IMAP email account will now be added to your device.

Editing your IMAP account settings

If you need to edit your server details manually, you can do so from the Users & accounts settings menu. 

  1. Open the Android Settings menu. 
  2. Click Users & accounts
  3. Click Personal (IMAP).

Personal (IMAP)

4. Click Account settings.

Account settings

5. Click on your email address.

Select Email Account

6. Scroll down to Incoming settings.

Incoming settings

7. In the panel that pops up, use the following details:

  • Username: Your email account username.
  • Password: Your email server password.
  • Server: For HostPapa Basic and Advanced IMAP accounts, use papamail.net. For domain-hosted services, check your email server details in cPanel.
  • Port: Ensure the default port is set to 993 for IMAP accounts.
  • Security type: Use the dropdown arrow to select SSL/TLS.

Incoming Settings

8. Click Done to proceed. 

9. Scroll down and select Outgoing settings.

 Outgoing settings

10. In the panel that pops up, use the following details:

  • Username: Your email account username.
  • Password: Your email server password.
  • SMTP server: For HostPapa Basic and Advanced IMAP accounts, use papamail.net. For domain-hosted services, check your email server details in cPanel.
  • Port: Ensure the default port is set to 465 for IMAP accounts.
  • Security type: Use the dropdown arrow to select SSL/TLS.

Outgoing Settings

11. Click Done to complete the configuration.

If you need help with your HostPapa account, please open a support ticket from your dashboard.

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