There are several reasons why an FTP connection may keep dropping. Although issues may vary depending on the local machine and environment, a… Continue reading Issue: FTP connections dropping
Author: PapaSquad
2 min read
Problems displaying the SiteLock Security Seal
First, we need to determine where you are installing your seal: are you trying it on a page stored on your local computer,… Continue reading Problems displaying the SiteLock Security Seal
2 min read
How to edit business/billing information for your SiteLock service
You can access the billing details for your SiteLock service through your HostPapa dashboard. Here’s How: Log in to your Dashboard: https://www.hostpapa.com/dashboard Click… Continue reading How to edit business/billing information for your SiteLock service
3 min read
How HostPapa Automated Website Backup works
HostPapa Automated Website Backup supports the backup of bit-level changes of files configured for backup. In other words, after an initial full backup… Continue reading How HostPapa Automated Website Backup works
2 min read
How to enable event calendar
To activate this feature you will need to specify the URL of the XML feed of the Google Calendar you want to display… Continue reading How to enable event calendar
2 min read
How to Add Google Analytics Tracking code to your mobile website
Google Analytics used to have advanced options that supported the tracking of mobile usage. Since 2014, however, Google has deprecated the mobile analytics… Continue reading How to Add Google Analytics Tracking code to your mobile website
2 min read
Softaculous error message: Installation cannot proceed
You cannot install more than one Softaculous-based script into your account’s root directory. If you try to do so, you will get the… Continue reading Softaculous error message: Installation cannot proceed
3 min read
Help for first-time users
Note: This article refers to the legacy version of the Website Builder. If you signed up to the HostPapa Website Builder after March… Continue reading Help for first-time users
3 min read
Transferring domains vs. changing DNS settings
If you’re making the switch to HostPapa from another hosting company, you can either transfer your domain name to HostPapa or just leave… Continue reading Transferring domains vs. changing DNS settings
2 min read
How to submit a support ticket
You may submit a ticket through your HostPapa dashboard by following these steps: Log in to your dashboard: https://www.hostpapa.com/dashboard Click on My Support.… Continue reading How to submit a support ticket
