FileZilla is a popular, free, and open-source FTP/SFTP application often used to transfer files between a local PC and a remote server. FileZilla works well with HostPapa servers. However, you may encounter the following error message while transferring your files: Status: Connection attempt failed with “ECONNREFUSED – Connection refused by […]
HostPapa’s customer support
HostPapa is proud to provide high-quality customer support for our servers and our hosting plans. However, we do not provide support for third-party scripts, web design, HTML, or any software you might use to publish your site. Of course, our support staff are always happy to help point you in […]
The difference between HostPapa and Cloudflare accounts
IMPORTANT: cPanel no longer supports Cloudflare, and because of that, neither does HostPapa. If you wish to enable Cloudflare, please follow the steps in our Knowledge Base article How to enable Cloudflare on your domain. If you have purchased Protection Power or SiteLock Shield, CDN is already included in your […]
How to add Google Analytics to your Cloudflare domain(s)
IMPORTANT: cPanel no longer supports Cloudflare, and because of that, neither does HostPapa. If you wish to enable Cloudflare, please follow the steps in our Knowledge Base article How to enable Cloudflare on your domain. From your Cloudflare dashboard, please go to the ‘Cloudflare Apps’ link. There, you can add […]
What to do if you don’t see statistics after activating Cloudflare
IMPORTANT: cPanel no longer supports Cloudflare, and because of that, neither does HostPapa. If you wish to enable Cloudflare, please follow the steps in our Knowledge Base article How to enable Cloudflare on your domain. There are two main reasons why this could happen: No traffic to subdomain Cloudflare is enabled […]
How to handle your Cloudflare account if you change hosting providers
IMPORTANT: cPanel no longer supports Cloudflare, and because of that, neither does HostPapa. If you wish to enable Cloudflare, please follow the steps in our Knowledge Base article How to enable Cloudflare on your domain. If you are changing hosting providers, you can keep your current Cloudflare account and update […]
Understanding the grey cloud in your Cloudflare dashboard
IMPORTANT: cPanel no longer supports Cloudflare, and because of that, neither does HostPapa. If you wish to enable Cloudflare, please follow the steps in our Knowledge Base article How to enable Cloudflare on your domain. In this article, we’ll be talking about the grey cloud in Cloudflare. Subdomains that have […]
Subdomains that should not be enabled with Cloudflare
Subdomains that have been Cloudflare-enabled are marked with an orange cloud. Subdomains that are not Cloudflare-enabled are marked with a grey cloud. IMPORTANT: cPanel no longer supports Cloudflare, and because of that, neither does HostPapa. If you wish to enable Cloudflare, please follow the steps in our Knowledge Base article How […]
How to add multiple sites to your Cloudflare account
IMPORTANT: cPanel no longer supports Cloudflare, and because of that, neither does HostPapa. If you wish to enable Cloudflare, please follow the steps in our Knowledge Base article How to enable Cloudflare on your domain. To add multiple domains to your Cloudflare account: Log in to your account. Go to My […]
Cloudflare and wildcard subdomains
IMPORTANT: cPanel no longer supports Cloudflare, and because of that, neither does HostPapa. If you wish to enable Cloudflare, please follow the steps in our Knowledge Base article How to enable Cloudflare on your domain. For security reasons, Cloudflare does not proxy traffic to wildcard subdomains. You have to explicitly […]