You can make sure your data is backed up by running the continuous client as a service on your PC. Just follow these steps:
- Launch command prompt as an administrator.
- Navigate to the following directory:
cd C:\users\<username>\appdata\local\pcclient - Run the following command:
svcmgr.exe -i -n”Online Backup Service” -e”startup” - Open Services.
- Navigate to the service Online Backup Service.
- Change the service startup user to the selected user.
Note: Do not leave it as a System User, and do not start the backup yet. - Go to Properties for the service. Use the username of the account you are logged in to for installation.
- Remove the Data Deposit Box shortcut from the startup folder.
(C:\Users\<user name>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup) -remove our backup shortcut from here - Open Task Manager and kill startup.exe then backup.exe – stop in that order.
- Start the service.
If you need help with your HostPapa Device Backup, please open a support ticket from your dashboard.
