How to set up cPanel email in Outlook for Mac

This tutorial describes how to set up cPanel email in Outlook for Mac. 

If you’ve never opened Outlook for Mac before, when you do for the first time, you’ll be prompted to set up an email account immediately, and can skip to the next step.

NOTE: For this tutorial, we will use setup@webtraining.cloud as our test email account. You will need to change some of the settings to match your setup.

However, if you already have one or more email accounts set up in Outlook and wish to add a new one, simply click the Tools menu at the top of the screen, then choose Accounts. 

Click the + button and choose New Account:

The Set Up Your Email screen will appear. Input your email address, then click the Continue button.

Outlook for Mac will now try to auto-detect the settings to connect to the server. If successful, you’ll see a screen showing the correct settings and an option to Add Account.

However, if you get a notice that states: Sorry! We couldn’t find a match, then click the IMAP/POP icon to continue.

To verify your account settings, ensure they are set up as shown in the image above.

NOTE: For the server fields, use your domain name with “mail.” in front of it. For example, if your domain was hostpapa.com you would enter mail.hostpapa.com for the server.

NOTE: The username is always the full email address you are setting up.

NOTE: If you are setting up a POP account instead of IMAP, you will need to use the following settings:

Incoming Port: 995

Outgoing Port: 465

Clicking Add Account will then give you a confirmation notice that the account has been set up successfully.

Default Email Account Settings (cPanel Email)

NOTE: The incoming and outgoing server default setup is mail.domain.com where you would replace the domain.com part with the domain of the email address you are setting up.

Secure SSL/TLS Settings (Recommended)

If you need help with your HostPapa account, please open a support ticket from your dashboard.