The reason is that the files were owned by the user “nobody.” This happens when files are created or uploaded via a PHP… Continue reading Error message: Permission denied – unable to change or delete files
Author: PapaSquad
Account suspensions due to spam
An account can be suspended due to spam if HostPapa is notified of objectionable email originating from that account. An Internet Service Provider… Continue reading Account suspensions due to spam
How to change your HostPapa primary domain
If you would like to change the primary domain name associated with your HostPapa account, you can do so at any time by… Continue reading How to change your HostPapa primary domain
ColdFusion Support
Sorry, but HostPapa does not currently offer ColdFusion on our servers. If you need help with your HostPapa account, please open a support… Continue reading ColdFusion Support
FTP tips & common problems
There are many FTP programs available to help you upload files to your website. You may encounter difficulties regardless of the program you… Continue reading FTP tips & common problems
A brief history of HostPapa
HostPapa was founded by Jamie Opalchuk in 2006 in Burlington, Canada. Our top executives have over 70 years of combined experience in web… Continue reading A brief history of HostPapa
HostPapa’s 30-day money-back guarantee
For information about our 30-day money-back guarantee, please consult the Terms and Conditions for your region: Australia Canada Europe Hong Kong India Ireland… Continue reading HostPapa’s 30-day money-back guarantee
How to ask a specific technical question
Most webmasters have similar needs for their websites. We’ve done our best to provide helpful answers to the most frequently asked questions here… Continue reading How to ask a specific technical question
How to connect via FTP using Mozilla Firefox
Note: This will allow you to log into an FTP account, but it is not a full FTP connection. You will be able… Continue reading How to connect via FTP using Mozilla Firefox
ImageMagick support
ImageMagick is available on all our servers. If you need help with your HostPapa account, please open a support ticket from your dashboard.