We provide several resources for you to find helpful information or a resolution for a problem, including our Knowledge Base and Video Tutorials.
However, we appreciate the human aspect as well and offer various ways to contact our award-winning customer care:
- LiveChat, by clicking on the Chat now button on our website in the bottom right corner
- Submitting a ticket that you can submit from your HostPapa Dashboard
- Calling us at 1-888-959-7272
You can also check the live status of our services at any time.
Basic 30-Minute Training Session
As a new Plus, Pro or Ultra plan client, you are entitled to a free 30-minute One-On-One Dedicated Session with a PapaSquad Expert via phone or Skype. Start plan customers may purchase this session at a regular $39.95. A PapaSquad Expert will answer any questions about getting the most out of your hosting package and teach you how to use the available tools.
If you need help with your HostPapa account, please open a support ticket from your dashboard.
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