HostPapa offers more options for email hosting and cloud-based office applications than almost any other hosting provider on the market. Email hosting is included with all web hosting plans through your cPanel account. There are slight differences between our Essentials, Growth, Premium and Elite plans, which we’ll explain below.
Jump to the limits for the Essentials, Growth, Premium and Elite plans
Note: For Starter, Business, and Business Pro information, check this support article.
For Start, Plus, Pro and Ultra information, check this support article.
You benefit from additional features and higher storage thresholds if you’ve upgraded to HostPapa Basic or Advanced Email. Likewise, if you’ve purchased either Google Workspace or plans that include email from Microsoft 365, you’ll enjoy advanced features such as anti-spam protection, additional mailbox storage and email archiving, as well as higher email sending thresholds.
Jump to limit for HostPapa Basic or Advanced Email, Google Workspace, and Microsoft 365 plans
Mailbox and email account limits for Essentials, Growth, Premium, and Elite Hosting Plans
| Essentials Hosting | Growth Hosting | Premium Hosting | Elite Hosting | |
| Number of Email Addresses | 2 | 10 | 40 | Unlimited |
| Total Account Storage Limit | 2 GB | 5 GB | 10 GB | 20 GB |
| Individual Mailbox Storage Limit | 1 GB | 1 GB | 2 GB | 2 GB |
| Email Archiving Support | — | — | — | — |
| Outbound Sending Limit | Up to 200 emails per hour† | Up to 200 emails per hour† | Up to 300 emails per hour† | Up to 600 emails per hour† |
| Inbound Receiving Limit | Unlimited | Unlimited | Unlimited | Unlimited |
| Email Attachment Limit | 20 MB per email | 20 MB per email | 20 MB per email | 20 MB per email |
| IMAP Connections | 25 connections per address‡ | 25 connections per address‡ | 25 connections per address‡ | 25 connections per address‡ |
† The email service included with Essentials, Growth, Premium and Elite shared web hosting plans allows, by default, 50 outbound emails per hour for each address. By request, that threshold can be increased to a maximum of 600 emails per hour, if required and depending on the plan – fair usage (not to be used for mass mailing and newsletters).
‡ The email included with Essentials, Growth, Premium, and Elite shared web hosting plans are restricted to a maximum of 25 concurrent IMAP connections per cPanel account/mailbox. You can only have 25 devices connected simultaneously to an email account. If another one tries to sync, that person will not be able to connect.
Mailbox and email account limits for HostPapa Basic or Advanced Email, Google Workspace, or Microsoft 365 Plans
| Business Email | Advanced Email | Google Workspace | Microsoft 365 | |
| Number of Email Addresses | Priced per mailbox | Priced per mailbox | Priced per mailbox | Priced per mailbox |
| Total Account Storage Limit | 1 GB | 5 GB | 30 GB | 1 TB |
| Individual Mailbox Storage Limit | 1 GB | 5 GB§ | 30 GB§ | 50 GB |
| Email Archiving Support | — | Yes | Yes | Yes |
| Outbound Sending Limit | 500 emails per day | 500 emails per day | 2000 emails per day | 10,000 emails per day |
| Inbound Receiving Limit | Unlimited | Unlimited | Unlimited | Unlimited |
| Email Attachment Limit | 35 MB per email | 35 MB per email | 25 MB per email | 25 MB per email |
| IMAP Connections | Unlimited | Unlimited | Unlimited | Unlimited |
§ Email & file storage
If you need help with your HostPapa account, please open a support ticket from your dashboard.
