First, make sure you have connected the domain name as an addon domain in your cPanel. If not, follow these instructions: https://www.hostpapa.com/knowledgebase/how-to-set-up-an-addon-domain/ As… Continue reading Where to upload files for an addon domain
Author: PapaSquad
2 min read
How to back up your website using Soholaunch Pro
Please note: As of November 21, 2013, new shared web hosting accounts no longer include the Soholaunch site builder tool. Instead, we are… Continue reading How to back up your website using Soholaunch Pro
2 min read
HostPapa and JSP support
HostPapa does not support any type of Java Servlets at this time due to our shared hosting environment. However, Java applets that run… Continue reading HostPapa and JSP support
2 min read
Shell access/SSH and Telnet
Unfortunately we do not offer SSH (Shell) or Telnet access to our shared hosting servers at this time. In the past, this access… Continue reading Shell access/SSH and Telnet
2 min read
Website building tutorials and assistance
Note: This article refers to the legacy version of the Website Builder. If you signed up to the HostPapa Website Builder after March… Continue reading Website building tutorials and assistance
3 min read
Problems logging into Soholaunch
Please note: As of November 21, 2013, new shared web hosting accounts no longer include the Soholaunch site builder tool. Instead, we are… Continue reading Problems logging into Soholaunch
2 min read
HostPapa support for Microsoft access
HostPapa presently does not support Microsoft Access. This is because we are strictly in a Linux operating system environment and do not use… Continue reading HostPapa support for Microsoft access
2 min read
Support for Microsoft MSSQL databases
HostPapa operates strictly in a Linux operating system environment and does not use or support any Microsoft Windows operating systems-based servers at this… Continue reading Support for Microsoft MSSQL databases
2 min read
Anonymous FTP
For security purposes, anonymous FTP is not available on HostPapa shared web hosting accounts.
