The Bug Genie Hosting by HostPapa
Run The Bug Genie (now known as Pachno), the friendly open source issue tracker, on hosting built for developers and small teams.
Our 1-Click installer gets your bug tracker live in minutes, backed by enterprise NVMe storage, free SSL, and real humans on support.
Plans as low as $2.95 per month2
WHAT IS THE BUG GENIE?
An Open Source Issue Tracker for Teams That Ship
The Bug Genie is a free, open-source issue-tracking and project-management tool written in PHP. Teams use it to report bugs, plan releases, manage agile boards, and keep a project wiki in one place.
The project has since been renamed Pachno, and it’s still available to install on your HostPapa account through Softaculous. You get the same familiar features, like milestone planning, time tracking, and Git integration, with the added benefit of a modern codebase and active community.
WHY HOSTPAPA?
Hosting Built for Dev Teams & Small Businesses
We give you the speed, security, and support your team needs to run a bug tracker your developers will actually use.
1-Click Install
Install in under two minutes. Softaculous handles the database, files, and first-run setup for you.
NVMe Performance
Fast page loads for fast teams. Our Non-Volatile Memory Express (NVMe) storage keeps dashboards snappy even with thousands of issues.
Free SSL & Daily Backups
Secure by default. Every plan includes a free SSL certificate and automated daily backups.
CORE FEATURES
Everything Your Team Needs to Track Bugs
The Bug Genie and Pachno share a common feature set, and both run beautifully on HostPapa.
Issue Tracking
Agile Boards
Built-in Wiki
Git & SVN Integration
PROJECT UPDATE
The Bug Genie Has a New Name: Pachno
In 2019, the original project team rebranded The Bug Genie to Pachno and moved development to a new GitHub organization. The software you know and love is still free, still open source, and still installable on your HostPapa account.
If you already run The Bug Genie, you can keep using it on our hosting, and migrate to Pachno when you are ready. Not sure which to pick? Our team can help you decide.
Powerful The Bug Genie Hosting
If for any reason you’re not satisfied with our services, you can cancel at any time in the first 30 days of signup to receive a full refund for the service.
Domain fees are non-refundable.
Need Help?
Having trouble installing The Bug Genie? Get 24/7 support from the PapaSquad by phone, live chat, and email.
Get Started In 4 Easy Steps
1-Click The Bug Genie Installation
Installing The Bug Genie on your HostPapa account is quick and beginner‑friendly. There’s no need to download files, create databases, or use FTP. The Softaculous app installer does the technical work for you in just a few clicks.
Open cPanel
Log in to your dashboard, then open cPanel for your account.
Find The Bug Genie
Search for The Bug Genie in the Softaculous app installer.
Click Install
Hit the "install" button to start the The Bug Genie installation process.
Follow the Prompts
Follow the instructions to finish your The Bug Genie installation.
Our Web Hosting Plans Include
Unlock the full potential of your website today! HostPapa’s powerful features deliver lightning-fast speed, rock-solid security, and expert support from day one.
Guaranteed Performance
Dedicated Server Resources
Advanced Security Features
Reliable NVMe Storage
30-Day Money-Back Guarantee
99.9% Uptime Guarantee
24/7 Support
Grow Your Business With Confidence, We’ve Got Your Website Security Covered
CloudLinux™ OS
Stability, Security & Fair Performance
CloudLinux™ OS transforms shared hosting into a more stable, secure, and reliable environment. Isolating each account makes sure no single website can slow down the server or compromise others in the event of a breach. The result? Fair resource distribution, stronger protection, and consistently high performance for every website you host.
Imunify360
Advanced Website Security for Peace of Mind
Keep your website safe with Imunify360. This all-in-one security suite provides enterprise-grade protection, working silently in the background to protect every site on your account. Comes with automated malware detection and removal, intrusion prevention, a powerful Web Application Firewall (WAF), and proactive defense against emerging threats.Protection Power
A Trust Seal to Secure & Monitor Your Site
Protection Power safeguards your website with advanced threat detection and DDoS protection. It also boosts performance with a built-in global CDN and Anycast DNS. Your content is now delivered faster to visitors worldwide, while layered security features, including malware scans and real-time alerts, keep your site safe and trusted.
We migrate your website & domain for Free.
(Yes, you read that right.)
Try our Web Hosting services risk-free for 30 days1. If you don't love us, we’ll let you return to your existing web host for Free!
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Don't change anything. Everything works well for me the way it is. Any issues or problems I have had with my site have been dealt with in a quick and competent manner. Employees are very courteous and helpful.
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100% Satisfaction Guarantee
At HostPapa, we're so confident you'll love our services that we offer a 100% satisfaction guarantee. If you're not satisfied within your first 30 days with us, we'll make things right by giving you a full refund.1
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We're not trying to brag (okay, maybe just a little), but with a 97% support satisfaction rate, we're basically the MVP of web hosting.
Compare Our Web Hosting Plans
Want to dive into the numbers? At HostPapa, we're proud of our powerful, secure, and reliable Web Hosting servers.
100% Satisfaction Guarantee
Number of supported websites
Email addresses
Inbox storage
Website staging
Softaculous script installer
CMS scripts 1-click setup (WordPress, Joomla!, Drupal etc.)
Free domain registration or transfer1
1
25GB
2
1GB
5
100GB
10
1GB
Unlimited
200GB
40
2GB
Unlimited
Unmetered
Unlimited
2GB
Number of pages
No-code, easy wizard-driven setup
Site backups
Multilingual sites
Build from any device
Responsive, mobile-ready sites
SEO optimization tools
2
2 Latest versions
2 Languages
2
2 Latest versions
2 Languages
2
2 Latest versions
2 Languages
Email addresses
Email forwarding accounts
Email autoresponders
IMAP/IMAP-SSL connections
POP3/POP3-SSL connections
SMTP/SMTP-SSL connections
Email aliases
Email virus scanning
SpamAssassin spam protection
Outgoing filtering
Webmail
Business-grade email available
Individual mailbox storage
Overall mailbox storage
Email sends per hour
Email attachment size
2
2
Unlimited
25
1GB
2GB
200
20MB
10
10
Unlimited
25
1GB
5GB
200
20MB
40
40
Unlimited
25
2GB
10GB
300
20MB
Unlimited
Unlimited
Unlimited
25
2GB
20GB
600
20MB
Daily malware scan
Content Delivery Network (CDN)
Protected pages
Manual vulnerability scan
Secure website trust seal
Automated malware detection
Real-time notifications and alerts
Malware removal assistance
Website performance acceleration
Improved page load speed
Dynamic website acceleration
Asset preloading
Anycast DNS
Speed 10/40/100GBPS
Layer 7 DDoS protection
Layer 3, 4, 5, 6 DDoS protection
Instant purge
One-time
One-time
One-time
Server firewall, monitoring, and intrusion detection
DDoS attack prevention and responses
Multi-factor biometric access data centre
Redundant network carriers
Network monitoring
Brute force detection
CloudLinux O/S protection
Imunify360
ModSecurity
Standard SSL
Domain privacy protection
Premium SSL
Automated website backup
5GB
5GB
10GB
Server resources
Entry points
CPU cores
MySQL usage
PHP 5.6, 7.0, 7.2, 7.3, 7.4, 8.0, 8.1 (choose your version)
Memory
I/O Usage
Inodes
Minimum cron job interval
Database size
Table size
Hosted domains
Subdomains
Unlimited add-on domains
Unlimited parked domains
Server resources
- Entry points: 10
- CPU cores: 1 core
- MySQL usage: 1 core MySQL
- Memory per process: 1024MB
- Inodes: 150,000
- Minimum Cron Job Interval: 30 minutes
- Database size: 500MB
- Table size: 250MB
10
1 Core
1 Core MySQL
1,024MB
2,048 KB/s
150,000
30 Minutes
500MB
250MB
1
20
Server resources
- Entry points: 20
- CPU cores: 2 core
- MySQL usage: 2 core MySQL
- Memory per process: 1024MB
- Inodes: 300,000
- Minimum Cron Job Interval: 30 minutes
- Database size: 1000MB
- Table size: 500MB
20
2 Core
2 Core MySQL
1,024MB
3,072 KB/s
300,000
30 Minutes
1GB
500MB
5
100
Server resources
- Entry points: 40
- CPU cores: 4 core
- MySQL usage: 4 core MySQL
- Memory per process: 1024MB
- Inodes: 450,000
- Minimum Cron Job Interval: 20 minutes
- Database size: 2000MB
- Table size: 1000MB
40
4 Core
4 Core MySQL
1,024MB
4,096 KB/s
450,000
20 Minutes
2GB
1GB
Unlimited
Unlimited
Server resources
- Entry points: 40
- CPU cores: 4 core
- MySQL usage: 4 core MySQL
- Memory per process: 1024MB
- Inodes: 450,000
- Minimum Cron Job Interval: 20 minutes
- Database size: 2000MB
- Table size: 1000MB
80
8 Core
8 Core MySQL
2,048MB
8,192 KB/s
600,000
10 Minutes
4GB
2GB
Unlimited
Unlimited
Frequently Asked Questions
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Still have questions?
Click below and directly reach one of our awesome support people.
What is The Bug Genie?
The Bug Genie is a free, open source issue tracker written in PHP. Teams use it to report bugs, plan sprints, and keep a project wiki. It was renamed to Pachno in 2019, and both versions run on HostPapa.
Is The Bug Genie still maintained?
The original The Bug Genie project is archived on GitHub, and its successor, Pachno, is actively maintained by the same core team. You can install either one on your HostPapa account.
How do I install The Bug Genie on HostPapa?
Log in to cPanel, open Softaculous, search for The Bug Genie or Pachno, and click Install Now. The 1-Click installer sets up the database and first admin user for you.
Is The Bug Genie free?
Yes. The Bug Genie and Pachno are released under the Mozilla Public License (MPL), and you can use them for free. You only pay for hosting.
What is the difference between The Bug Genie and Pachno?
Pachno is the renamed, modernized version of The Bug Genie. It runs on newer versions of PHP, has a refreshed interface, and is under active development. The core issue tracking and wiki features are the same.
What are the system requirements?
You need PHP 7.4 or newer, MySQL 5.7 or newer (or MariaDB 10.3 plus), and about 1GB of disk space for a small team. Every HostPapa plan meets these requirements.
Can I migrate my existing bug tracker to HostPapa?
Yes. Our free migration team moves your Bug Genie files, database, and attachments to HostPapa. Request a migration after you sign up.
Which HostPapa plan should I choose?
The Start plan works well for solo developers and small side projects. Plus suits growing teams with multiple projects. Pro is best for agencies tracking issues across many client sites.
Can I run The Bug Genie and WordPress on the same hosting plan?
Yes. Most HostPapa plans let you host multiple sites on one account, so you can run The Bug Genie in a subdomain like bugs.yourdomain.com and WordPress on the main domain.
Do you offer refunds if I change my mind?
Yes. Every plan is covered by our 30-day money-back guarantee1. Cancel within 30 days and get a full refund on your hosting.
