HESK Hosting for Fast, Secure Help Desk Setup
Launch your HESK help desk on reliable HostPapa hosting with one-click installation, PHP and MySQL support, free SSL, and a 99.9% uptime guarantee. Whether you’re building a customer support portal for a small business or moving an existing help desk to a faster host, HostPapa gives you the tools to get online quickly and grow with confidence.
Plans as low as $2.95 per month2
HIGH-PERFORMANCE CUSTOMER SUPPORT HOSTING SOLUTIONS
What Is HESK?
HESK is free PHP help desk software that runs on a MySQL database and lets businesses create a web-based support ticket system for their website. It is designed to help teams organize support requests, respond faster, and give customers a clear place to submit issues, track ticket status, and find answers.
HESK is a strong fit for small businesses, growing support teams, and organizations that want the flexibility of a self-hosted help desk. It can also support knowledge base content, email notifications, and structured ticket workflows that improve customer service efficiency.
Get Your Hesk Site Online in Minutes
Why HostPapa for HESK Hosting?
HostPapa hosting is built for applications like HESK that rely on PHP and MySQL to run reliably. With one-click installation through Softaculous, you can install HESK in minutes instead of manually configuring every file and database setting.
Every HostPapa web hosting plan includes the essentials needed to launch a HESK site, including NVMe storage, a free SSL certificate, professional email, and access to 400+ apps. As your support portal grows, you can move to higher-tier plans with more storage, backups, stronger security features, and more server resources.
Questions? We're Here for You!
At HostPapa, we're dedicated to making sure you have the tools and knowledge you need to make the most of your HESK site. We have an extensive knowledge base, video tutorials, live chat, and a dedicated 24/7 multilingual support team standing by with expert guidance. With free setup and transfers and a 30-day money-back guarantee1, it's clear that HostPapa is the first choice for the best HESK hosting.
Powerful Hesk Hosting
If for any reason you’re not satisfied with our services, you can cancel at any time in the first 30 days of signup to receive a full refund for the service.
Domain fees are non-refundable.
Need Help?
Having trouble installing Hesk? Get 24/7 support from the PapaSquad by phone, live chat, and email.
Get Started In 4 Easy Steps
1-Click Hesk Installation
Installing Hesk on your HostPapa account is quick and beginner‑friendly. There’s no need to download files, create databases, or use FTP. The Softaculous app installer does the technical work for you in just a few clicks.
Open cPanel
Log in to your dashboard, then open cPanel for your account.
Find Hesk
Search for Hesk in the Softaculous app installer.
Click Install
Hit the "install" button to start the Hesk installation process.
Follow the Prompts
Follow the instructions to finish your Hesk installation.
Our HESK Hosting Plans Include
Guaranteed Help Desk Performance
Dedicated Server Resources
Advanced Security Features
Reliable NVMe Storage
30-Day Money-Back Guarantee
99.9% Uptime Guarantee
24/7 Support
Grow Your Business With Confidence, We’ve Got Your Website Security Covered
CloudLinux™ OS
Stability, Security & Fair Performance
CloudLinux™ OS transforms shared hosting into a more stable, secure, and reliable environment. Isolating each account makes sure no single website can slow down the server or compromise others in the event of a breach. The result? Fair resource distribution, stronger protection, and consistently high performance for every website you host.
Imunify360
Advanced Website Security for Peace of Mind
Keep your website safe with Imunify360. This all-in-one security suite provides enterprise-grade protection, working silently in the background to protect every site on your account. Comes with automated malware detection and removal, intrusion prevention, a powerful Web Application Firewall (WAF), and proactive defense against emerging threats.Protection Power
A Trust Seal to Secure & Monitor Your Site
Protection Power safeguards your website with advanced threat detection and DDoS protection. It also boosts performance with a built-in global CDN and Anycast DNS. Your content is now delivered faster to visitors worldwide, while layered security features, including malware scans and real-time alerts, keep your site safe and trusted.
We migrate your website & domain for Free.
(Yes, you read that right.)
Try our Web Hosting services risk-free for 30 days1. If you don't love us, we’ll let you return to your existing web host for Free!
😀"Growing My Digital Marketing Business With HostPapa"
Owner, https://stewartgauld.com/
😍"The best hosting company"
So far you guys are the best hosting company among others I have been dealing with in the past 20 years, Hostpapa is the best.
Site Owner, https://infeelministry.com
🙂"In 2 Days I Had My Website Up & Running"
Owner, https://crossheat.co.nz
😀"Why Nonprofits Choose HostPapa's Web Hosting"
Founder, https://foodcontrolplan.com
😍"Everything works well"
Don't change anything. Everything works well for me the way it is. Any issues or problems I have had with my site have been dealt with in a quick and competent manner. Employees are very courteous and helpful.
Site Owner, https://wordsonpoint.ca
🙂"Launching Your Creative Media Studio"
Co Founder, https://brownsugarsolutions.com
😍"Double Thumbs Up From a Wellness Practitioner"
Entrepreneur, https://sonjacourtis.com
🙂"Couldn't have had a better experience"
Your staff were so responsive and sympathetic, thank you so much – couldn't have had a better experience.
Site Owner, https://diveky.ca
Web Hosting Built for HESK Success
Launch Your HESK Help Desk Fast
Grow Your Support Operations
24/7 Expert Support
100% Satisfaction Guarantee
At HostPapa, we're so confident you'll love our services that we offer a 100% satisfaction guarantee. If you're not satisfied within your first 30 days with us, we'll make things right by giving you a full refund.1
One Global Team
Need help?
The PapaSquad is here!
Can’t decide on the perfect domain name? Want to build an awesome website without breaking a sweat? Or maybe you need a hand configuring your business email? Whatever it is, our PapaSquad is always ready to save the day. So hit us up, and let us show you what we're made of!
Live Chat
Join a chat help session in seconds.
Prefer emails and tickets? Works for us.
Send us an email.
Phone
Give us a call day or night.
Call us!
Consistently Awesome
We're not trying to brag (okay, maybe just a little), but with a 97% support satisfaction rate, we're basically the MVP of web hosting.
Compare Our Web Hosting Plans
Want to dive into the numbers? At HostPapa, we're proud of our powerful, secure, and reliable Web Hosting servers.
100% Satisfaction Guarantee
Number of supported websites
Email addresses
Inbox storage
Website staging
Softaculous script installer
CMS scripts 1-click setup (WordPress, Joomla!, Drupal etc.)
Free domain registration or transfer1
1
25GB
2
1GB
5
100GB
10
1GB
Unlimited
200GB
40
2GB
Unlimited
Unmetered
Unlimited
2GB
Number of pages
No-code, easy wizard-driven setup
Site backups
Multilingual sites
Build from any device
Responsive, mobile-ready sites
SEO optimization tools
2
2 Latest versions
2 Languages
2
2 Latest versions
2 Languages
2
2 Latest versions
2 Languages
Email addresses
Email forwarding accounts
Email autoresponders
IMAP/IMAP-SSL connections
POP3/POP3-SSL connections
SMTP/SMTP-SSL connections
Email aliases
Email virus scanning
SpamAssassin spam protection
Outgoing filtering
Webmail
Business-grade email available
Individual mailbox storage
Overall mailbox storage
Email sends per hour
Email attachment size
2
2
Unlimited
25
1GB
2GB
200
20MB
10
10
Unlimited
25
1GB
5GB
200
20MB
40
40
Unlimited
25
2GB
10GB
300
20MB
Unlimited
Unlimited
Unlimited
25
2GB
20GB
600
20MB
Daily malware scan
Content Delivery Network (CDN)
Protected pages
Manual vulnerability scan
Secure website trust seal
Automated malware detection
Real-time notifications and alerts
Malware removal assistance
Website performance acceleration
Improved page load speed
Dynamic website acceleration
Asset preloading
Anycast DNS
Speed 10/40/100GBPS
Layer 7 DDoS protection
Layer 3, 4, 5, 6 DDoS protection
Instant purge
One-time
One-time
One-time
Server firewall, monitoring, and intrusion detection
DDoS attack prevention and responses
Multi-factor biometric access data centre
Redundant network carriers
Network monitoring
Brute force detection
CloudLinux O/S protection
Imunify360
ModSecurity
Standard SSL
Domain privacy protection
Premium SSL
Automated website backup
5GB
5GB
10GB
Server resources
Entry points
CPU cores
MySQL usage
PHP 5.6, 7.0, 7.2, 7.3, 7.4, 8.0, 8.1 (choose your version)
Memory
I/O Usage
Inodes
Minimum cron job interval
Database size
Table size
Hosted domains
Subdomains
Unlimited add-on domains
Unlimited parked domains
Server resources
- Entry points: 10
- CPU cores: 1 core
- MySQL usage: 1 core MySQL
- Memory per process: 1024MB
- Inodes: 150,000
- Minimum Cron Job Interval: 30 minutes
- Database size: 500MB
- Table size: 250MB
10
1 Core
1 Core MySQL
1,024MB
2,048 KB/s
150,000
30 Minutes
500MB
250MB
1
20
Server resources
- Entry points: 20
- CPU cores: 2 core
- MySQL usage: 2 core MySQL
- Memory per process: 1024MB
- Inodes: 300,000
- Minimum Cron Job Interval: 30 minutes
- Database size: 1000MB
- Table size: 500MB
20
2 Core
2 Core MySQL
1,024MB
3,072 KB/s
300,000
30 Minutes
1GB
500MB
5
100
Server resources
- Entry points: 40
- CPU cores: 4 core
- MySQL usage: 4 core MySQL
- Memory per process: 1024MB
- Inodes: 450,000
- Minimum Cron Job Interval: 20 minutes
- Database size: 2000MB
- Table size: 1000MB
40
4 Core
4 Core MySQL
1,024MB
4,096 KB/s
450,000
20 Minutes
2GB
1GB
Unlimited
Unlimited
Server resources
- Entry points: 40
- CPU cores: 4 core
- MySQL usage: 4 core MySQL
- Memory per process: 1024MB
- Inodes: 450,000
- Minimum Cron Job Interval: 20 minutes
- Database size: 2000MB
- Table size: 1000MB
80
8 Core
8 Core MySQL
2,048MB
8,192 KB/s
600,000
10 Minutes
4GB
2GB
Unlimited
Unlimited
Frequently Asked Questions
All your questions in one place! Whether it’s helping you choose a domain name, walking you through our website builder, or configuring your cloud email system for your business, we’re here to help!
Still have questions?
Click below and directly reach one of our awesome support people.
What is HESK hosting?
HESK hosting is web hosting configured to support the HESK help desk application, which runs on PHP and MySQL. It gives you the server environment needed to install, run, and manage a self-hosted support portal.
Can I install HESK on shared hosting?
Yes, HESK can run on shared hosting as long as the server supports the required PHP and MySQL environment. HostPapa shared hosting includes PHP, MySQL, and one-click app installation, making it suitable for many small to mid-sized HESK deployments.
Which HostPapa plan is best for HESK?
Essentials can work well for a smaller or newer support desk, while Growth and Premium are better fits for businesses expecting more ticket volume, more agents, or stronger backup needs. Elite is the best option for organizations that need more performance, advanced security, and larger backup capacity.
Does HostPapa include SSL for HESK?
Yes, HostPapa includes SSL options across its hosting plans. SSL helps secure customer logins, support forms, and help desk communication by encrypting traffic between visitors and your website.
Can I migrate an existing HESK website to HostPapa?
Yes, HostPapa offers free website and domain migration support. If you already have a HESK installation elsewhere, migration support can help simplify the move to HostPapa hosting.
Does HESK support a knowledge base?
Yes, HESK highlights knowledge base functionality as part of its support platform. A knowledge base can help customers solve common problems on their own and reduce repetitive ticket volume for your team.
How long does it take to set up HESK on HostPapa?
With one-click installation through Softaculous, setup can take only a few minutes for a new site. After installation, you can customize departments, categories, email settings, and branding based on your support workflow.
