PapaCare+

Leave the heavy lifting to us

Focus on building your business while we manage all the tech stuff.

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    PapaCare+ from HostPapa

    Take your shared web hosting to another level with support from our experts!

    PapaCare+
    $69.95(AUD)/mo
    Billed Monthly
    Get Started
    • Professional support for shared hosting
    • Exclusive front of the line access
    • Web security support
    • Website performance support
    • Email setup support
    • Script and app support
    Move to the front of the line with priority support
    Reduce potential downtime and disruption with proactive monitoring
    Get white-glove treatment from our team of experts
    Stay safe and secure with our website protection

    What Do Our Customers Say?

    😀 “Growing My Digital Marketing Business With HostPapa”

    Stewart Gauld

    Owner, https://stewartgauld.com/

    🤩 “The best hosting company”

    “So far you guys are the best hosting company among others I have been dealing with in the past 20 years, Hostpapa is the best.”

    Samuel Cheung

    Site Owner, https://infeelministry.com

    🙂 “In 2 Days I Had My Website Up & Running ”

    Silvana Santiago

    Owner, https://crossheat.co.nz

    😀 “Why Nonprofits Choose HostPapa’s Web Hosting”

    Bob Askew

    Founder, https://foodcontrolplan.com

    🤩 “Everything works well”

    “Don’t change anything. Everything works well for me the way it is. Any issues or problems I have had with my site have been dealt with in a quick and competent manner. Employees are very courteous and helpful.”

    Joanne Walmsley

    Site Owner, https://wordsonpoint.ca

    🙂 “Launching Your Creative Media Studio”

    Jade Bechara

    Co Founder, https://brownsugarsolutions.com

    🤩 “Double Thumbs Up From a Wellness Practitioner”

    Sonja Courtis

    Entrepreneur, https://sonjacourtis.com

    🙂 “Couldn’t have had a better experience”

    “Your staff were so responsive and sympathetic, thank you so much – couldn’t have had a better experience.”

    Janet Rae Diveky

    Site Owner, https://diveky.ca

    EXCLUSIVELY FROM HOSTPAPA

    A team of support experts dedicated to you

    We’ll help you manage your shared hosting account! Get front-of-the-line access and answers to your questions with a dedicated team available via email any time, any day.

    Access to website security experts

    Our team of website security experts is here to provide you the recommendations and support to make sure your website is protected and safe from the bad guys.

    Website performance help when you need it most

    Get up-to-date killer performance tips and tricks to ensure your website is fully optimized. Google will love you when your website loads super fast and works on mobile just as well as it does on a desktop.

    Focus on your business while we handle the tech stuff

    Our team of IT professionals will manage your shared hosting plan 24/7/365 to make sure that your website is running smoothly and securely.

    Need help? The PapaSquad is here when you need it

    Whether it’s helping you choose a domain name, walking you through our website builder, or configuring your cloud email system for your business, our PapaSquad experts are here to help. Please don’t hesitate to contact us with your questions!

    Live Chat

    Always around for a chat help session.

    Email

    Prefer emails and tickets? Works for us.

    Phone

    Call us anytime!

    A detailed list of services provided


    • Priority support: get to the front of the line
    • Proactive security monitoring
    • Script installation assistance, i.e. WordPress, Joomla, Drupal, etc.
    • Exploit and security assistance
    • Third-party theme recommendations, i.e. WordPress themes
    • Third-party plugin installations (2 max per year)
    • Third-party plugin maintenance
    • Third-party script maintenance on demand
    • Third-party script recommendations
    • Third-party script installation (2 per year)
    • Website optimization and performance tips
    • Website page loading speed recommendations
    • Website mobile compatibility recommendations
    • Administration support
    • Email administration

    Frequently Asked Questions

    What does PapaCare+ include?+−

    With PapaCare+ you can leave the heavy lifting to us! We look after getting your email setup and ensuring your website is kept up-to-date and working at peak performance. You also get exclusive front-of-the-line access to helpdesk support 24 hours a day, so you never have to wait if you need us.

    Our staff will help you with cPanel functions including redirects, managing domains, email accounts, spam filters, and more!

    Here are some other examples of how our team can assist you:

    • Installation and upgrades to open source web apps such as Drupal, Joomla, and WordPress.
    • Exploit protection for web apps like Joomla and WordPress.
    • Email setup on customer’s local machine with live chat support.
    • Overall management to maintain the functionality of client websites.

    See more details in our Statement of Support

    Why should I add PapaCare+ to my account?+−

    For Starter, Business, and Business Pro shared hosting accounts, PapaCare+ is the perfect solution for website owners that want to focus on their business without worrying about the IT side of their website.

    Our team of IT professionals will manage your shared hosting plan 24/7/365 to make sure that your website is running smoothly and securely. Whether you want to upgrade scripts, web apps, or open-source software, our team of experts will be happy to implement the upgrades for you, alleviating the stress of doing it yourself. Our team will also be able to monitor installations and upgrades to help correct any issues that could arise with compatibility or on-page functionality. We have designed our PapaCare+ service to work for you so you can rest easy knowing that your website is in the hands of professionals.

    Just contact our Solutions team and indicate that you would like to add the PapaCare+ service to your account. If you call in for general support, please ask your support representative for more information. For new account orders, please be sure to check this option during the checkout process.

    What does PapaCare+ cost?+−

    Our PapaCare+ service costs $69.95/month per month in addition to the cost of your regular hosting account. This fee is charged on a month-to-month basis. If you ever decide that this feature is not needed, you can contact HostPapa and we will remove it from your account.

    What if I have more than one domain registered for my account?+−

    Our PapaCare+ plan covers your entire account. If you have multiple domain names registered to your account and you need security assistance, we can add Protection Power to them as well. Protection Power is priced per individual domain monitored; you can purchase a multi-domain pack where eligible. Contact us to find which approach suits your specific situation best.

    Can I use this service with my reseller hosting account?+−

    No, this service has been designed for shared web hosting customers specifically and cannot be used with a reseller hosting account. If you would like to discuss other options for meeting the needs of your business please contact our support team.

    Get front-of-the-line access to our team of experts

    Ensure your Shared Hosting account is kept up-to-date and working at its peak performance.

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