I love that Host Papa uses renewable energy and is located in Niagara Falls, ON. The product is good and the support is great.
I have had a few problems with transferring hosting, but customer support came through and gave me the help that I needed to get up and running.
Guelph, ON, Canada
I have nothing but great things to say about my experience with Host Papa. Tech support has been there when I need it and the cost in reasonable.
St. Catharines, ON
My experience with HostPapa has been nothing but amazing, I would recommend it to everyone.
I have been very happy since i switched to HostPapa. Excellent value for the money. Good resources and tools for understanding how to host and support when needed. I did have one small error they made, accidentally not renewing my domain but they made it up to me.
I've tried quite a few hosting providers over the past five years or so and Hostpapa beats all of them in all departments.The support people really seem to know what they are doing and when you have problems they actually do something about it. Many places just blank you with scripted responses. If you use the online chat feature at HostPapa, you don't have any of those problems.
HostPapa is easy to use for those that are not 'html'-savy.
My favourite thing about HostPapa is the people! I have talked to about half a dozen people and have never had a bad experience. They are really professional, nice, friendly and knowledgeable. HostPapa customer service and support always help troubleshoot problems on the site and if they do not know exactly how to solve (my problem), they'll try to figure it out.
I chose HostPapa because we needed to switch from our old web host site. I searched the Internet for reviews comparisons, etc. and HostPapa constantly ranked very highly. Also, it was a Canadian company… Also, during the problems with my old host, I e-mailed HostPapa to ask for help and opinions, etc. and they were always quick to respond and help in any way they could even though I had not even signed up yet!